Privacy Policy for Philippines Investigations Effective Date: May, 2025
At Philippines Investigations, a proud member of the Teser Group, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, engage with our investigative services, or interact with our advertisements. By using our website or services, you agree to the practices described in this policy. We do not sell, trade, or rent your personal information.
1. Information We Collect
We collect information to deliver professional investigative services and enhance your experience. The types of information we may collect include:
a. Personal Information
- Voluntarily Provided: Data you submit through forms, inquiries, service requests, or account creation, such as:
- Name
- Email address
- Phone number
- Postal address
- Case-specific details (e.g., background information for investigations)
- Client-Specific Data: For investigation services, we may collect sensitive information you provide to fulfill our contractual obligations, such as details relevant to a case.
b. Usage and Technical Data
- Automatically Collected: Non-personal data collected when you visit our website, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referral sources
- Date and time of your visit
- This data helps us optimize our website, improve user experience, and analyze trends.
c. Cookies and Tracking Technologies
- We use cookies, web beacons, pixels, and similar technologies to:
- Ensure website functionality (e.g., remembering preferences)
- Analyze performance (e.g., via Google Analytics)
- Deliver personalized ads (e.g., Google Ads remarketing, if you opt in)
- Types of Cookies:
- Essential Cookies: Required for website operation.
- Analytics Cookies: Track usage patterns (e.g., Google Analytics).
- Advertising Cookies: Enable personalized ads through Google Ads or other platforms, only with your consent.
- Consent and Control: Upon visiting our site, you will be prompted to accept or decline non-essential cookies via our cookie consent banner. You can also manage preferences through your browser settings. Disabling cookies may impact site functionality or ad personalization.
- Google Ads: If you interact with our ads, we may use cookies or identifiers to serve relevant ads based on your interests (e.g., remarketing). You can opt out of personalized ads via Google’s Ads Settings (https://adssettings.google.com) or our cookie consent tool.
2. How We Use Your Information.
We use your information to provide exceptional investigative services, improve our website, and deliver relevant advertising. Specific purposes include:
- Service Delivery: To process inquiries, conduct investigations, and fulfill contractual obligations.
- Communication: To respond to questions, provide service updates, or send transactional emails (e.g., case progress).
- Website Improvement: To analyze usage data, enhance website performance, and ensure security.
- Advertising and Marketing:
- To serve personalized ads through Google Ads (e.g., remarketing to users who visited our site), only with your consent.
- To send promotional emails or newsletters, if you opt in. You can unsubscribe at any time via the link in our emails.
- Legal Compliance: To comply with laws, such as the Philippines’ Data Privacy Act of 2012, GDPR, or CCPA.
- Safety and Protection: To protect our rights, property, or safety, and that of our clients or third parties.
3. How We Share Your Information.
We do not sell, trade, or rent your personal information. We may share your data only in these cases:
- Service Providers: With trusted vendors who support our operations (e.g., website hosting, Google Analytics, case management systems). These providers are contractually obligated to protect your data.
- Google Ads and Analytics: With Google for ad delivery and analytics, subject to your cookie consent. Google’s privacy practices are outlined at https://policies.google.com/privacy.
- Legal Obligations: When required by law, court order, or government authority (e.g., to comply with a subpoena).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with continued protection.
- With Your Consent: When you authorize us to share data (e.g., for a third-party collaboration in an investigation).
4. Your Data Protection Rights. Depending on your location and applicable laws (e.g., GDPR, CCPA, Data Privacy Act), you have rights to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate data.
- Deletion: Request deletion, subject to legal obligations.
- Restriction: Limit data processing in certain cases.
- Objection: Object to processing (e.g., for marketing or personalized ads).
- Data Portability: Receive your data in a structured format.
- Withdraw Consent: Revoke consent for processing (e.g., cookies, marketing).
- Opt Out of Personalized Ads: Disable personalized ads via Google’s Ads Settings or our cookie consent tool.
- File a Complaint: Contact a data protection authority (e.g., Philippines’ National Privacy Commission or an EU supervisory authority).
To exercise these rights, contact us at https://philippinesinvestigation.com/home or email us at quotes@teserinvestigations.com). We will respond within the required time frame (typically 15 days).
5. Data Security
We use industry-standard measures to protect your data, including:
- Encryption (e.g., SSL/TLS for website interactions).
- Secure storage for sensitive client data.
- Regular security audits.
No system is 100% secure, but we strive to minimize risks. Report suspected breaches to quotes@teserinvestigations.com immediately.
6. Data Retention
We retain data only as long as necessary for the purposes outlined, including:
- To provide services or respond to inquiries.
- To comply with legal requirements (e.g., investigative or tax records).
- To resolve disputes.
Data is securely deleted or anonymized when no longer needed.
7. International Data Transfers
Your data is primarily processed in the U.S. If transferred internationally (e.g., to service providers like Google), we ensure compliance through:
- Standard contractual clauses.
- Providers in jurisdictions with adequate protections.
- Other safeguards (e.g., GDPR mechanisms)
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing data.
9. Children’s Privacy
Our services are not for individuals under 18. We do not knowingly collect data from minors. Contact us if you believe we have such data.
10. Google Ads and Personalized Advertising
At times, we use Google Ads to promote our services. This may involve:
- Remarketing: Showing ads to users who visited our site, using cookies or device identifiers.
- Interest-Based Ads: Displaying ads based on your browsing behavior, if you consent.
- Analytics: Using Google Analytics to measure ad performance.
You can opt out of personalized ads via:
For more on Google’s data practices, see https://policies.google.com/privacy.
11. Changes to This Privacy Policy. We may update this policy to reflect changes in practices or laws. We will notify you by posting the updated policy on Giorgiocollect with a revised “Effective Date” or, if required, via email. Review this page periodically.
Contact Us for questions, data rights requests, or privacy concerns. Contact: Philippines Investigations.
Email: quotes@teserinvestigations.com
Phone: 302.475.6413
Address: 1603 Capitol Ave, Ste 413 S141, Cheyenne, WY 82001
Website: www.philippinesinvestigation.com or at https://teserinvestigations.com
For Philippine residents, you may contact the National Privacy Commission at info@privacy.gov.ph (info@privacy.gov.ph).