Terms of Service

Effective Date: September 2026

Philippines Investigation is operated by Teser Investigation Group LLC. These Terms of Service (“Terms”) govern your use of philippinesinvestigation.com and any investigative services you request from us.

By using this website or engaging our services, you agree to these Terms together with any quote, engagement letter, service agreement, or other written scope of work provided for your case.

If there is a conflict between these Terms and a signed or otherwise accepted case-specific service agreement, the case-specific agreement will control for that investigation.

1. Our Services

Philippines Investigation provides investigative and verification services that may include background investigations, surveillance, fraud investigations, due diligence, address verification, locate investigations, business investigations, and related services.

The exact scope of work, fees, expected timeline, and deliverables are determined on a case-by-case basis and will be described in a quote, service agreement, or other written communication before work begins.

We do not guarantee that every requested fact can be verified, that every subject can be located, or that surveillance will produce a particular result.

2. Eligibility and Lawful Use

To use our services, you must be at least 18 years old and legally capable of entering into an agreement.

You agree to use our services only for lawful purposes.

You must not request, direct, or use our services for purposes that are unlawful, abusive, threatening, harassing, fraudulent, discriminatory, or intended to facilitate unauthorized access to private information or systems.

We may decline or terminate an assignment if we believe the requested work may violate applicable law, create an unreasonable safety risk, or fall outside the agreed scope.

3. Information You Provide

You are responsible for providing information that is accurate to the best of your knowledge.

You should clearly distinguish between information you know to be correct and information that is uncertain, suspected, or based on a third party.

Incorrect or incomplete information may delay an investigation, increase costs, or make certain investigative steps impractical.

You agree not to knowingly provide false information or use our services to impersonate another person, interfere with lawful proceedings, or obtain information for an unlawful purpose.

4. Scope of Investigation

Investigative work is limited to the scope agreed before the assignment begins.

If additional work appears useful or necessary, we may recommend an expanded scope. Additional work will not be assumed to be included unless it is agreed and any additional fee is approved.

Changes in location, subject identity, travel requirements, access, scheduling, record availability, or other circumstances may affect the scope, cost, or timeline.

5. Investigative Methods and Legal Limits

Investigative services are conducted using methods appropriate to the assignment and subject to applicable law.

Hiring an investigator does not authorize hacking, trespassing, unlawful interception of communications, unauthorized access to private accounts, or access to protected records without lawful authority.

Some requested information may not be legally or practically available.

Where legal issues arise, including questions about admissibility, recording laws, privacy, employment matters, or court use, you should obtain advice from a qualified attorney in the relevant jurisdiction.

6. Reports and Findings

Depending on the assignment, we may provide written findings, records information, investigator observations, photographs, video, or other supporting documentation where available and appropriate.

Reports are based on information available during the agreed investigation period.

Investigative findings may be incomplete where records are unavailable, information cannot be independently confirmed, access is restricted, or the subject’s activity cannot be observed.

We aim to distinguish confirmed information and direct observations from information that remains uncertain or cannot be verified.

7. No Guaranteed Outcome

Investigations involve uncertainty.

We do not guarantee that an investigation will confirm a client’s suspicion, locate a particular person or asset, establish criminal conduct, produce evidence suitable for court, or result in any specific legal, personal, or financial outcome.

Surveillance documents what can be observed during the agreed period. An uneventful surveillance period does not prove that relevant activity never occurs at another time.

8. Fees and Payment

Fees are stated in the applicable quote or service agreement.

Payment is generally required before investigative work begins unless another arrangement is confirmed in writing.

Quoted fees apply only to the agreed scope.

Travel, accommodation, additional surveillance time, additional records work, or other expanded services may involve additional charges where disclosed and approved.

If payment is not received as agreed, we may delay, suspend, or decline further work.

9. Cancellations and Refunds

Because investigative work may require advance scheduling, investigator commitments, records research, travel arrangements, and other preparation, fees may become non-refundable once work has begun or resources have been committed.

Any cancellation or refund terms specific to your investigation will be stated in your quote, service agreement, or other written communication.

Nothing in these Terms limits any refund or cancellation right that cannot legally be waived under applicable law.

10. Client Confidentiality

We handle client and case information with discretion and limit disclosure to people and service providers who reasonably need the information for the applicable purpose.

Information may also be disclosed where required by law, court order, lawful government request, or as otherwise described in our Privacy Policy.

Our privacy practices are described in our Privacy Policy.

11. Client Use of Reports and Information

Reports and investigative information are provided for the lawful purpose for which the investigation was commissioned.

You are responsible for how you use the information provided.

You must not use investigative findings to harass, threaten, stalk, discriminate against, extort, unlawfully expose, or otherwise harm another person.

If you intend to use findings in litigation, employment action, law-enforcement reporting, immigration proceedings, or another formal process, you should obtain legal advice about the applicable requirements.

12. Court Use and Legal Proceedings

Investigative findings may be useful in a legal matter, but no report, photograph, video, record, or investigator statement is guaranteed to be admissible in any court or proceeding.

Admissibility depends on the applicable jurisdiction, evidentiary rules, authentication, method of collection, relevance, and other factors outside our control.

If you expect the investigation to be used in litigation, tell us before work begins so any known documentation requirements can be considered.

13. Third-Party Information and Sources

Some investigative findings may rely on third-party records, databases, public sources, interviews, local inquiries, business records, or other information outside our direct control.

We take reasonable care when evaluating such information, but we cannot guarantee that every third-party source is complete, current, or error-free.

Where possible, findings should be considered together with the source, date, and context in which the information was obtained.

14. Website Use

You may use this website for lawful personal or business purposes related to learning about or requesting our services.

You may not:

Attempt to gain unauthorized access to the website or related systems
Introduce malware, malicious code, or harmful content
Use automated tools in a way that disrupts or burdens the website
Copy, reproduce, or commercially exploit website content without permission, except as allowed by law
Use the website for fraudulent or unlawful purposes

15. Intellectual Property

Unless otherwise stated, website content, branding, reports, templates, text, graphics, and other original materials are owned by or licensed to Teser Investigation Group LLC.

You may not reproduce, republish, distribute, or commercially use such materials without prior written permission, except where permitted by law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Philippines Investigation and Teser Investigation Group LLC are not responsible for indirect, incidental, special, or consequential losses arising from the use of this website or investigative services.

We are not responsible for losses caused by circumstances outside our reasonable control, including unavailable records, inaccurate information supplied by clients or third parties, changes in a subject’s activity, access restrictions, travel disruptions, government action, or legal limitations.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful misuse of our services, your material breach of these Terms, or your knowing provision of false or unlawful instructions.

This provision does not apply where prohibited by applicable law.

18. Suspension or Termination

We may suspend or terminate an investigation or access to our services if:

You materially breach these Terms or a case-specific agreement
Required payment is not made
The requested work appears unlawful or unsafe
You provide materially false or misleading information
Continuing the assignment would expose investigators, clients, or others to unreasonable risk

Any financial obligations that arose before termination remain subject to the applicable quote, agreement, and law.

19. Third-Party Websites and Services

Our website may link to third-party websites or use third-party services.

We are not responsible for the content, availability, security, or practices of third-party websites or services.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, except where mandatory laws in another jurisdiction apply and cannot legally be waived.

Before starting formal proceedings, the parties should make a reasonable effort to resolve disputes through direct, good-faith communication.

Where legally permitted, disputes relating to these Terms or services provided by Teser Investigation Group LLC may be brought in an appropriate court in Wyoming.

Nothing in this section removes any jurisdiction, venue, consumer, privacy, or other legal right that cannot lawfully be waived.

21. Privacy and Personal Data

Your use of our website and services is also subject to our Privacy Policy.

Where Philippine data privacy law applies, personal information may be subject to the Data Privacy Act of 2012 and related rules and guidance issued by the National Privacy Commission. citeturn705135search0turn705135search3

22. Changes to These Terms

We may update these Terms when our services, business practices, or legal requirements change.

The effective date at the top of this page will be updated when revisions are made.

Changes apply prospectively unless applicable law requires otherwise.

23. Contact Us

For questions about these Terms or our services, contact:

Philippines Investigation
Operated by Teser Investigation Group LLC
1603 Capitol Ave, Ste 413
Cheyenne, WY 82001
United States

Email:
quotes@teserinvestigations.com

Phone:
+1 (307) 475-6713

Website:
philippinesinvestigation.com